The SPC literature does not consider what happens when an organization successfully uses its tools. It stabilizes unstable processes so that disruption from assignable...
“Things alter for the worse spontaneously, if they be not altered for the better designedly.”
—Francis Bacon, British philosopher and scientist (1561–1626)
Remember Sisyphus from...
Ieasha Taitano is an executive leader, practitioner, and facilitator who builds shared service practices in innovation, design thinking, and product management. She has led...
